The best free ecommerce KPI templates help you track the metrics that matter: LTV, CAC, conversion rate, AOV, margin, and more. Below we list free resources and tools you can use to define, benchmark, and calculate KPIs—without spreadsheets or paid dashboards.
1. KPI Library & Ecommerce Benchmarks
Our KPI Library & Benchmarks lets you browse KPIs by category (Financial, Marketing, Operations) and funnel stage. Each metric has a definition, formula, and ecommerce benchmarks where available. Export the list as JSON or CSV to use in your own tracker or dashboard.
2. Calculators That Feed Your KPIs
Use these free tools to calculate key KPIs: LTV Calculator (LTV, LTV:CAC, payback), CAC Calculator, ROI Calculator, ROAS Calculator, Gross Margin Calculator, Conversion Rate Benchmark Checker, and Cart Abandonment Benchmark. Results can be noted in your own template.
3. What to Put in Your KPI Template
A simple KPI template should include: revenue, orders, AOV, conversion rate, LTV, CAC, LTV:CAC, payback period, gross margin, and (if relevant) cart abandonment and retention. Track weekly or monthly. Use our Ecommerce Growth Stages to see which metrics matter at each stage and our tools hub for the full set.
FAQ
- What KPIs should an ecommerce store track?
- Core ecommerce KPIs include revenue, AOV, conversion rate, LTV, CAC, LTV:CAC, payback period, gross margin, cart abandonment rate, and retention. Track by funnel stage (acquisition, conversion, retention) and use our KPI Library & Benchmarks for definitions and industry benchmarks.
- Where can I get free ecommerce KPI templates?
- Use our KPI Library & Benchmarks to browse KPIs by category and funnel stage, see ecommerce benchmarks, and export as JSON or CSV. Pair it with our LTV Calculator, ROI Calculator, and Product Profitability Analyzer to calculate key metrics.
- How do I build an ecommerce KPI dashboard?
- Start with the metrics that drive decisions: LTV, CAC, conversion rate, AOV, and margin. Use our free tools to calculate each (LTV Calculator, CAC Calculator, Conversion Rate Benchmark Checker, Gross Margin Calculator) and our KPI Library for definitions and benchmarks.